About Us
Our Story
LownDecor was founded in 2019 with a simple but powerful mission: to create personalized gifts that genuinely celebrate the special connections in people's lives.
What began as a small Florida workshop crafting custom family gifts has grown into a thriving online store serving customers across the United States and beyond. Despite our growth, we remain committed to the same values that inspired us from day one: creativity, quality, and meaningful personalization.
Our Values
Quality Craftsmanship
We believe that thoughtful gifts should be built to last. Every item we create undergoes rigorous quality checks before it reaches your door.
Meaningful Personalization
We don't just put names on products. We design items that reflect real relationships and celebrate authentic connections between loved ones.
Customer Happiness
We measure our success by the joy our products bring. Our dedicated team works tirelessly to ensure every interaction with LownDecor exceeds expectations.
Our Process
Design & Customization
Our in-house design team crafts each template with care, ensuring that your personalization options will result in a beautiful, balanced finished product. We use high-resolution printing techniques and premium materials that bring your chosen design to life.
Production Excellence
Unlike mass-produced items, each LownDecor piece is made to order in our Florida facility. Our skilled artisans take pride in their craftsmanship, paying close attention to every detail from material selection to final assembly.
Quality Control
Before shipping, every product undergoes a thorough inspection to ensure it meets our exacting standards. We check for perfect print quality, structural integrity, and accurate personalization details.
Thoughtful Packaging
We understand that presentation matters. That's why we package each item carefully to protect it during shipping and to create a delightful unboxing experience for you or your gift recipient.
Meet Our Leadership Team
Sarah Johnson
Founder & Creative Director
With a background in graphic design and a passion for meaningful gifts, Sarah brings creative vision and heart to every LownDecor product.
Michael Roberts
Production Manager
Michael oversees our production facility, ensuring every item meets our quality standards while maintaining efficient operations.
Jennifer Lee
Customer Experience Lead
Jennifer and her team ensure that every customer interaction with LownDecor is positive, helpful, and leaves you feeling valued.
Our Community Impact
At LownDecor, we believe in giving back to the communities that support us. Each year, we dedicate a portion of our profits to supporting organizations that strengthen families and foster creativity.
Our current initiatives include:
- Creative Arts in Schools: Providing art supplies to underfunded school programs
- Family Connection Programs: Supporting organizations that help families stay connected during difficult circumstances
- Environmental Sustainability: Partnering with reforestation efforts to offset our carbon footprint
Ready to Create Something Special?
Browse our collections and discover the perfect personalized gift for your loved ones.
Shop NowHave questions? Contact our team for assistance.